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Quadient partners with Beehive Online Solutions

By Information Technology, Partnership

Quadient partners with Beehive to spread the customer experience revolution across Africa

Financial Services specialist will sell and support Quadient products across the continent, helping customers take the next step beyond customer communications

London, 05/02/2019: Quadient, the award-winning leader in Customer Communications Management (CCM), has announced that Beehive Online Solutions has become its first partner in South Africa. Building on its established experience supporting the financial, telecommunications and retail sectors across the continent, Beehive will use Quadient’s software to provide solutions including omnichannel customer communications and mobile application development; and support organisations in moving beyond simple customer communication and towards delivering a complete customer experience.

“Our focus is on far more than just customer communication,” said Mike Davies, Vice President Business Partners at Quadient. “Our aim is to enable a conversation between businesses and their customers, over any channel. This means offering a complete customer experience, from first contact to a satisfying resolution. Africa is an exciting market for us, and businesses there are already making use of both existing and new technology in imaginative ways to address the unique challenges their customers face. As a result, we’re delighted to enter into this partnership with Beehive, and see them as an extension of Quadient in Africa: acting as a single source for businesses across the continent to take advantage of our customer experience technology and expertise.”

Beehive has identified a step change in African businesses: as they begin to move from offering customer communications to understanding the need for a complete customer experience, where every step of a customer journey is mapped, understood and ultimately satisfied.

Beginning as a Quadient Silver Business Partner, Beehive is already engaged with customers in South Africa, Botswana and Namibia who are keen to understand how to make the next step in offering a richer customer experience. This is especially important as many customers are beginning to expect more from businesses, and are at risk of leaving for more progressive companies that can provide the experience they want. Beehive aims to offer local support to these businesses, helping them meet the challenges of the modern African economy with on-the-ground knowledge.

“There is no denying the importance of having local experience and understanding,” said Reg Bath, Executive Director, Beehive Online Solutions. “We are pleased to not only act as Quadient’s local representatives, but more importantly support our customers through what is a highly transformative time. For many African businesses, understanding and making the leap from legacy customer communications to a digital customer experience will be the difference between success and failure. Our customers aim high, and want their solutions to deliver the maximum possible value – even in areas the developers didn’t even consider. By partnering with Quadient, we are confident that we have technology that will give our customers what they need and help them forge ahead in the new customer experience-focused era.”

About Quadient Plc
Quadient® combines the capabilities of three Neopost sister companies, GMC Software, Human Inference and Satori Software into one technology portfolio of solutions designed to improve customer experience by improving the customer journey across print, digital and social channels. Our solutions bring together and activate the entire organization in the name of customer experience, through better collaboration and visibility into the customer journey.

For further information, contact our press office:
Stephanie Smalberger | +27 78 323 6882
stephanie@involveddigital.com

rockfin partnership handshake table

Rockfin’s partnership with Momentum Investment Consulting

By Financial Services, Partnership

Rockfin has partnered with Momentum Investment Consulting for the provision of model portfolio services for their clients, and firmly believes that these solutions will provide the optimal outcome when it comes to clients’investment needs. These Model Portfolios have been specifically designed to align with Rockfin’s financial planning and advisory process.

Outcome-based investing

Over the past 18 years, Momentum Investment Consulting has evolved to focus on building world-classoutcome-based investment solutions that align with clients’ unique objectives. All considerations – from mandate design, asset allocation, risk management, portfolio construction, structuring and reporting – are aimed at achieving clients’ goals. By creating a unique and sustainable investment proposition, MomentumInvestment Consulting aims to keep clients invested, thus creating a stress-free journey to get to their stated objectives. Six dedicated individuals collectively manage assets in excess of R3.2 billion and benefit from access to the Momentum Investment team, comprising of more than 80 local and international investment professionals.

WHY INVEST IN A MODEL PORTFOLIO?

Model portfolios provide a simple, cost effective means of appointing an expert Portfolio Manager to manage your portfolio. This is done in line with your investment objectives as identified by your financial advisor.Clients with a similar risk outlook and return objective are invested into a carefully selected range of investment options, which are specifically designed to cater for the needs of the group of clients in question.This collection of investment options is known as a Model Portfolio.

Expert Management

Your investment portfolio is managed by a qualified and highly experienced Portfolio Manager. The PortfolioManager applies their wealth of experience, quantitative and qualitative research skills to continuously monitor the risk and performance of your model portfolio investment, and to ensure that the optimal asset allocation and fund selection is implemented to achieve your identified investment objectives.

Rockfin has launched a 4 strategies initially namely a conservative , moderate , growth and flexible model strategies. Th portfolios are currently available exclusively to Rockfin clients on the Momentum Wealth , Allan Gray , Investec and soon Sanlam Glacier platforms.

This is a significant milestone for Rockfin and its clients as the practice grows from strength to strength.

See more at : https://rockfin.co.za/structured-model-portfolios/